Seven steps for idea flow in a wiki

  • Seven steps for idea flow in a wiki

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    Feb 2, 2010 at 6:08:02 PM by Stephen Danelutti - Tags: trenches idea thought wiki crowdflo - Comments (0)

    NOTE: This is part of a "from the trenches" series of posts covering general work day items of noteworthiness (most often as a result of customer work) that I feel I can share and which hopefully add some value!

    From a discussion with a potential client on the use of Crowdflo (which is a wiki, amongst other things) as an idea management as well as implementation platform. The thinking behind our solution as it stands, which does incorporate ideas creation, also covers the implementation part through project and task functions. Allow me to explain using a fairly simple action flow from a user point of view:

    1.  Starting point is ideas - adding of a standard wiki page with several fields the most important being status (e.g. new, under consideration, planning, implementation, failed) 

    2.  Only admin or evaluation group can change status after its automatic start at "new" 

    3.  All pages have comment function and people are encouraged to progress idea in comments - only creator can edit page and embellish concept based on feedback (standard collaborative authoring approach that wikis enable) 

    4.  Rating can go up or down depending on progress 

    5.  If idea gets to planning status (decided by review board) it becomes a project with related tasks to start implementing. Of course implementation is managed in the same way. If needed because project so large, a separate site is set up with just standard wiki pages, project and task functions. 

    6.  In main site standard wiki pages are used to manage documentation if needed and blog to keep general updates flowing. 

    7.  Our ideas already integrate with Twitter so as soon as an idea is created it is automatically tweeted. Specific hashtag per idea could be added and other ways of leveraging social media should be considered.

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